ERP and CRM for your Amazon shop

Power combo: xentral ERP system and Amazon

Live monitoring of your Amazon KPIs

With xentral, you have an overview of all sales figures, inventories, fees, revenue, turnover, checkouts and outgoing orders on Amazon. All KPIs flow together on the dashboards. You have your performance at a glance and can strategically optimize your business.

Connection of multi-channel tracking, including Amazon

All sales channels are connected: Manage your stores, online shop and marketplace centrally at any time from the goods management system from xentral. Via the multi-channel management system, you only have to input your articles once and the software synchronously transmits all of the data to all channels.

Automated accounting

With the Amazon interface, you automate your back office: xentral preassigns the incoming and outgoing invoices and handles your accounting. With the performance dashboard, you can maintain an overview in real time.

ERP and CRM features for Amazon merchants

• Article maintenance with existing and new listings

  Assign your articles and attributes to the corresponding Amazon listings and categories with only a few clicks. The interface transmits the data directly from xentral to Amazon. This way, you can better structure your article management and save a lot of time.

• Multi-channel order importing

  Automatically import all orders, align the inventory data via the CRM and centrally load it into Amazon and your other shops and marketplaces with xentral. xentral ERP will proactively inform you early on of articles that need to be reordered.

• xentral ERP supports fulfillment by Amazon (FBA)

  With xentral, you can use FBA and outsource all of your logistics to Amazon. FBA services include, among other things, fulfillment, returns and customer service. Clear advantage: As soon as you use Amazon FBA, as a seller, you will automatically receive the Amazon Prime label.

• Amazon Prime label support: Merchant Fulfillment Network (MFN)

  The Amazon Prime label is a clear benefit when using Amazon MFN. xentral controls the on-time transfer to Amazon and the automatic printing of the Prime shipping label. This way, you ensure that you meet the Prime requirements, like next-day delivery, at all times.

• Automatic invoices

  Email flood with invoice requests? Not with xentral! Your customers can access their Amazon receipts at any time because xentral automatically saves the invoice in the Amazon account. The ERP system registers the received payments and automatically compares them to your bank account.

• Managing credits

  With the xentral ERP system, you can manage your credits very easily. In the event of a return, the software registers whether the return center is still within the objection period, whether it is a warranty claim or why the customer returned the goods. Once everything has been checked and is OK, xentral transmits the credit.

• Pan-EU shipping

  With pan-European shipping via Amazon, FBA merchants can store their goods in all major European marketplaces and sell their products from there. The xentral goods management system coordinates from which Amazon warehouse your products are sent and takes the relevant sales tax into account on your invoices.

• VAT invoicing

  If needed, xentral ERP imports the correct invoice data, like value added tax and the invoice number via Amazon Integration and makes them available for your accounting system. Via the DATEV interface, the information is directly transmitted to your tax consultant.

• Efficient purchasing planning with article forecast

  With xentral, you avoid supply shortages in the Amazon warehouse. With our ERP system for Amazon merchants, you have access to comprehensive forecasts and push notifications if products need to be reordered. If you want, xentral will automatically reorder and ensure you can always fulfill your deliveries.

• Automated orders with ERP for Amazon merchants

  xentral automates the entire ordering process: You have an overview of your orders, delivery and arrears management and can decide whether xentral should automatically reorder. The orders are transmitted to your manufacturers or dealers.

• All contacts in a central CRM

  xentral saves all of your contacts centrally in the CRM. Each customer can be linked to specific deals, activities and documents. You can analyze your customer data. That helps you make strategic decisions, like which products you want to add to your Amazon shop next.

• Communicate as an Amazon merchant via EDI

  Using the electronic data exchange via EDI, you communicate directly with Amazon and ensure the warehouse is restocked according to the forecast and guidelines. The xentral software provides you the necessary integration to do that.

Your ERP for Amazon with more than 100 integrations

Your entire business in only one software package

Optimize the performance of your Amazon shop

xentral automates your goods management and optimizes your performance. This way, you have more time with your team to take care of the important things and drive your business forward. With the Amazon interface, you connect all of your relevant partners and service providers and manage all of them in a central software.

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All relevant KPIs on the dashboard

With the xentral software, you have all of the relevant company figures at a glance. The dashboard shows you, in real time, how well your articles are selling. You can see via which channels you are generating the most sales and which products are often sent back.

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More than 100 interfaces and modules

You can connect shipping providers, fulfillment partners, payment service, etc. to your ERP software with only five clicks. You need even more features? In the app store, you can find a large selection of modules that help you optimize your Amazon shop.

To the overview of xentral integrations

Are you looking for software that is a good fit for you? Start using xentral now!

xentral is the ERP software that accompanies you as you scale your Amazon shop.

You don’t care for long introduction processes? Then avoid them! With xentral, you can start immediately and see how it performs yourself.

With xentral, you build exactly the ERP system you need for your business. Simply expand the basic version to include the features your team needs.

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