Focus on your service, xentral will handle the rest
Special ERP solutions for service providers
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Central interface, from product to service
xentral is your central interface, from product to service: You can easily and transparently manage products, service contracts, subscription invoices and licenses for each sales channel. The software automates the entire process from the order to the service report to invoicing.
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Repair and service orders at a glance
Process and document all orders for repairs and services transparently in xentral. Your team can also have the order signed by the customer remotely using a smartphone or iPad and everything will be saved directly in the ERP system.
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Plan trips with integrated regional search
Are your planning your trip and are looking for contacts within a specific region? The xentral CRM filters all of your contacts located in the region you defined. This helps your service team plan the trips and your sales department plan acquisition trips.
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Automated offer and order management
Save customized templates with your design for offers, orders and invoices directly in the xentral ERP software and send your orders and invoices digitally from the system. You can also save digital service reports in xentral and have the customer sign them on site.
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Manage rental items, subscription invoices and vouchers
As a service provider, you can manage your services as well as rental items, subscription invoices, batch invoices and promotion and voucher codes with the xentral ERP solution. You can also save sales commissions. The software then automatically assigns the commission voucher to the channel and the sales employee.
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CRM features: Resubmissions and scheduling documentation
With the CRM from xentral, you can maintain an overview of all conversations, agreements and services provided to date. You also always have an eye on the services that have already been completed and pending appointments and deadlines. Set up a reminder so your sales team calls the customer early on to schedule new service appointments.
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Central management, even across different warehouses
With xentral, you can manage your mobile, in-house, third-party and small parts warehouses via a central system. The ERP system organizes your warehouse, handles your inventory and, if you want, automatically reorders articles and parts. The order stoplight tells you exactly which parts have already been shipped and which still need to be prepared for shipping.
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Time recording for service providers
With the xentral ERP solution, you always have an eye on your working hours and can start the accounting process with a single click. Your employees can clock in digitally or manually enter their working hours. Via the DATEV interface or Personio, you can prepare your payroll accounting with a single click and directly transfer it to your tax consultant.
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Commissions for team members or sold articles
In xentral, you can define commissions or kick-backs for the field service department and your affiliate partners. xentral automatically assigns the commissions. You can directly combine them with specific services or articles or save the commission in the system independent of performance.
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Project management software for service providers
With xentral, you can coordinate your projects in cooperation with your team. You can structure projects into sub-projects and distribute the tasks accordingly. You can also directly book the hours to the project and analyze them directly via xentral. You can export the invoice with all registered hours with only two clicks.
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All sales channels in one location
Multi-channel for service providers. xentral connects all of your channels on which you offer your services in a central system. You can manually and synchronously call up and manage all orders via the ERP solution. You can also see via which channels the most orders are received and optimize the business accordingly.
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Automated orders
The xentral ERP software automatically coordinates your warehouse and automatically reorders goods as soon as an article or part has reached the minimum inventory. xentral also informs you via push notification when your stock is running low.
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Accounting and controlling
With xentral ERP, you can manage your incoming and outgoing invoices centrally. The software sends the completed orders directly to your accounting system and preassigns your invoices for you. You can see all of the relevant company key performance indicators for your controlling via customized xentral dashboards.
Partners and interfaces for service providers
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DHL
Shipping
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PayPal
Payment
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DATEV-Cloud-Services
Finance
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Ecovis
Finance
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shopware
Online shops
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Amazon MFN
Marketplaces, Shipping, Fulfiller
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amazon
Marketplaces
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EDI
Other systems
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dpd
Shipping
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HubSpot
Other systems
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ebay
Marketplaces
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taxdoo
Finance
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Amazon Pay
Payment
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shopify
Online shops
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XML & CSV
Other systems
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Versandmanufaktur
Fulfiller
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everstox
Fulfiller
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Alaiko
Fulfiller
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GLS
Shipping
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klarna
Payment
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Kaufland.de
Marketplaces
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BMD
Finance
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foodhall
Fulfiller
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UPS
Shipping
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stripe
Payment
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Greyhound
Other systems
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weLOG
Fulfiller
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WooCommerce
Online shops
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Payone
Payment
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Placetel
Other systems
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Gate56
Fulfiller
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sendcloud
Shipping
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Secupay
Payment
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PARCEL ONE
Shipping
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steuerberaten.de
Finance
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sipgate
Other systems
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scanbot
Other systems
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MECO.N
Fulfiller
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PayPal plus
Payment
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GO!
Shipping
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shipcloud
Shipping
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ePost
Shipping
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FedEx
Shipping
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Post.at
Shipping
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Post.ch
Shipping
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DHL Express
Shipping
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LogoiX
Shipping
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amazon prime
Shipping
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Billpay
Payment
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Bilendo
Payment
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iPayment
Payment
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Sofortüberweisung
Payment
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amazon payments
Payment
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sage
Finance
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Fidor
Finance
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IAA-Plus
Other systems
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docuvita solutions
Finance
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MEiAPPS
Other systems
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slack
Other systems
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Google
Other systems
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SEPA
Payment, Finance
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openTRANS
Other systems
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billbee
Other systems
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DATANORM
Other systems
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ProChannel
Fulfiller
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pd Medien Logistik
Fulfiller
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log-mark
Fulfiller
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FineCom
Fulfiller
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netstock
Shipping
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DREI-D
Fulfiller
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Transus
Other systems
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PAQATO
Shipping
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seven senders
Shipping
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Descartes pixi
Shipping
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Die Richrath’s
Fulfiller
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AGICAP
Finance
Your entire service company in one software

Mobile ERP solution for your business
As a service provider, you have a lot to do, namely, at the customer's location. Take a load off the resources in the administrative department and increase the efficiency of your business. xentral ERP helps you do that, automates a majority of your tasks in the back office and thus increases your profits.
Control your business from the office and when you’re out in the field. xentral is also available in a mobile version for laptops, smartphones and iPads.
The success of your business at a glance
With xentral, nothing is left to coincidence: The ERP system records all relevant company key performance indicators and reconciles turnover with material costs, working hours and travel times. You receive a real-time analysis via the xentral dashboards and see how your service company is doing at that moment.
Connect shipping providers and marketplaces
xentral has more than 150 modules and interfaces via which you can connect all sales channels and partners. You can connect DHL, DPD, UPS, GLS and many more with only two clicks and control all parties from a central software.
Don't care for long introduction times? Get started right away!
Are you a person of action and want to get started right away? With xentral, you don’t have long introduction times and can install the demo version directly. After a 14-day trial period, you can decide whether xentral is the right fit for you.
By the way: All relevant business processes are depicted in the free trial version.
How does xentral connect to my system landscape?
xentral offers you an easy connection to marketplaces, stores, payment and shipping service providers, accounting systems and more. If you choose the Pro or VIP version, xentral connects automatically to all your systems.
If you want to expand your system landscape during the active use of xentral, you can connect additional systems at any time. You will find detailed instructions for each interface in the manual. If something doesn't work the way you want it to, the xentral team is there to support you.
Does xentral ERP fit my business?
Are you looking for powerful features and don't believe in long implementation times? Then you are just like our more than 1,000 customers from e-commerce, retail, FBA, manufacturing and more who are already using xentral ERP.
The feedback is clear: xentral convinces with its clear structure, comprehensive features and high speed. We are constantly expanding the software and use it internally ourselves. That's how, we alrady know ourselves which wishes we have to fulfill. In the blog, you can find out what xentral experiences other expert entrepreneurs have had.
I would like to test xentral. Is that possible?
Our business software will change the way you work. In order for you to thoroughly test how xentral ERP can help you in your daily work, you can of course test the ERP at your leisure.
xentral is available to you free of charge and without obligation for 14 days. You can try out all functions with your own data and get your own impression. If you like xentral, you can continue without any problems and take over all data from your test version. If you have any questions, please contact the xentral experts.
How long does it take to implement xentral business software?
The answer depends on one important question: Do you want to implement xentral yourself or with the help of our team?
- xentral Core or optimal Growth packages: If you want to implement xentral yourself, you can start right away. Please note that you will need basic IT skills for this setup. Your contact person will be happy to assist you.
- xentral Enterprise: With this package, you set up your xentral ERP together with professionals. Many companies use this option to get started quickly and safely. Depending on the workload of our team and your schedule, the setup usually takes between 4 and 6 weeks.
I want to start xentral as early as the next 3 to 4 weeks, but don't want to set it up myself. Can you guys make that happen?
You're in a super hurry? We get that! For really urgent cases we have created the Express Move-In. This allows you to go live with the xentral team as early as 3 to 4 weeks. Our experts will take care of all your questions. Simply arrange a non-binding online consultation.
You want to start immediately? If you have the necessary IT skills, you can get started right away with the xentral Do It Yourself package and implement your ERP yourself at your own pace.
I already use an ERP and now I want to switch to xentral ERP. What do I need to do?
Our experienced team has already mastered moves to xentral for various clients in different industries. The simple migration of data from external systems to xentral keeps the effort involved in the move to a minimum.
We will guide you through the entire process. All you need to do is tell us your previous ERP system - in most cases we have already migrated from this system to xentral. If not, we'll take on any new challenge for you.