Xentral ERP Business Software

Focus on your core business with Xentral and take your business to the next level!

Elisabeth Büschler

Reduce your administrative effort to a minimum with Lean Xentral ERP. The Xentral ERP offers you the modern linking of your customer data (CRM) with a smart order management, a flexible time recording, automated accounting, optimized controlling and much more.

What is an ERP for service providers for?

Service providers operate in a dynamic market. Manual, analog processes make it difficult to react quickly and concentrate fully on your core business. ERP software for service providers gives you the freedom you need to focus on what's really important: your customers and your company!

Why do I need an ERP system as a service provider?

The service industry is characterized by high competition and a dynamic market environment. Successful companies can set themselves apart from the competition and gain a competitive edge. The key prerequisite for this is fast, efficient processes. Whether IT service provider, advertising agency or law firm: those who establish efficient business processes can concentrate fully on the needs of their customers.

ERP software for service providers helps you do just that. Processes are brought together, automated and optimized with a central database. The ERP is the control center that ensures that processes run smoothly.

What must an ERP in the service industry offer?

Choosing a suitable ERP system is not easy. Numerous providers compete for the favor of service providers with different solutions. However, there are key aspects that you should pay particular attention to when making your choice.

Range of functions

A suitable ERP should provide all the important functions for your company - from accounting and customer data management to time recording.


The ERP system should keep pace with your growth. Make sure that you can adapt it flexibly and add new functions at any time. A cloud ERP is the perfect solution for this!


You can't always solve every problem yourself. A good software solution will provide you with good support. Make sure that you can get help at any time, e.g. in the form of a chat, FAQ section or a direct contact person.

Focus on your service, Xentral will handle the rest

Company key performance indicators on the xentral dashboard

How is business going? With xentral, you can see how at a glance. The dashboards visualize all relevant company key performance indicators, like turnover, received payments, pending orders, etc. You can see exactly which orders are in the pipeline and can export performance reports for your various business units.

Better customer relationships with the xentral CRM

As a service provider, good customer relationships are the foundation of your company’s success. The CRM from xentral manages your customer data including meeting notes, individually agreed upon deals or hourly rates centrally in one software.

Optimize your sales

xentral ERP visualizes your sales funnel in pipelines and thus provides you optimum support when acquiring new customers. The incoming requests are automatically assigned to your sales employees. This way, you and your team always have an eye on the progress for each new customer.

Xentral ERP - Special ERP solutions for service companies

Central interface, from product to service

Xentral is your central interface, from product to service: You can easily and transparently manage products, service contracts, subscription invoices and licenses for each sales channel. The software automates the entire process from the order to the service report to invoicing.

Accounting and controlling

With Xentral ERP, you can manage your incoming and outgoing invoices centrally. The software sends the completed orders directly to your accounting system and preassigns your invoices for you. You can see all of the relevant company key performance indicators for your controlling via customized xentral dashboards.

Automated offer and order management

Save customized templates with your design for offers, orders and invoices directly in the Xentral ERP software and send your orders and invoices digitally from the system. You can also save digital service reports in Xentral and have the customer sign them on site.

All sales channels in one location

Multi-channel for service providers. xentral connects all of your channels on which you offer your services in a central system. You can manually and synchronously call up and manage all orders via the ERP solution. You can also see via which channels the most orders are received and optimize the business accordingly.

Project management software for service providers

With Xentral, you can coordinate your projects in cooperation with your team. You can structure projects into sub-projects and distribute the tasks accordingly. You can also directly book the hours to the project and analyze them directly via Xentral. You can export the invoice with all registered hours with only two clicks.

CRM features: Resubmissions and scheduling documentation

With the CRM from Xentral, you can maintain an overview of all conversations, agreements and services provided to date. You also always have an eye on the services that have already been completed and pending appointments and deadlines. Set up a reminder so your sales team calls the customer early on to schedule new service appointments.

Plan trips with integrated regional search

Are you planning your trip and are looking for contacts within a specific region? The Xentral CRM filters all of your contacts located in the region you defined. This helps your service team plan the trips and your sales department plan acquisition trips.

Manage rental items, subscription invoices and vouchers

As a service provider, you can manage your services as well as rental items, subscription invoices, batch invoices and promotion and voucher codes with the Xentral ERP solution. You can also save sales commissions. The software then automatically assigns the commission voucher to the channel and the sales employee.

Central management, even across different warehouses

With Xentral, you can manage your mobile, in-house, third-party and small parts warehouses via a central system. The ERP system organizes your warehouse, handles your inventory and, if you want, automatically reorders articles and parts. The order stoplight tells you exactly which parts have already been shipped and which still need to be prepared for shipping.

Automated orders

The Xentral ERP software automatically coordinates your warehouse and automatically reorders goods as soon as an article or part has reached the minimum inventory. xentral also informs you via push notification when your stock is running low.

Commissions for team members or sold articles

In Xentral, you can define commissions or kick-backs for the field service department and your affiliate partners. Xentral automatically assigns the commissions. You can directly combine them with specific services or articles or save the commission in the system independent of performance.

Repair and service orders at a glance

Process and document all orders for repairs and services transparently in Xentral. Your team can also have the order signed by the customer remotely using a smartphone or iPad and everything will be saved directly in the ERP system.

Time recording for service providers

With the Xentral ERP solution, you always have an eye on your working hours and can start the accounting process with a single click. Your employees can clock in digitally or manually enter their working hours. Via the DATEV interface or Personio, you can prepare your payroll accounting with a single click and directly transfer it to your tax consultant.

Mobile ERP solution for your business

As a service provider, you have a lot to do - with your customers. Free up your administrative resources, automate your processes and increase the efficiency of your business. Xentral supports you in this, automates a large part of your back office tasks and thus increases your profit. Manage your business not only from the office, but also on the go. Because Xentral ERP is also available on your laptop, smartphone or iPad.

Your entire service company - in one software

An ERP ensures automated processes and keeps your back free for the important things: your customers and your business growth. Keep an eye on all processes and ensure that your business processes run smoothly. What are you waiting for?

FAQ - Frequently asked questions about ERP for service providers

What are the benefits of ERP software for service providers?

ERP solutions for service providers ensure that you can concentrate on your core business. Instead of getting lost in manual processes and wasting time, you can focus on your customers and growing your business.

Do I need industry-specific software?

Most ERP providers already have the most important functions integrated. The decisive factor is your individual requirements, which you should identify precisely in advance.

How do I find the right software solution?

The market for ERP solutions is large. To find the right software, you should define your requirements precisely at the start. After researching the providers in question, we recommend allowing sufficient time for testing. Most providers offer free trial versions that you should try out at your leisure.

Profile Picture
Elisabeth Büschler
She is passionate about innovative brands and content - which is why Xentral, with its more than 1,700 start-ups and SMEs, is the perfect place for her. Her motivation is to take the Xentral community to the next level with helpful content.

Read more