Scalable ERP Solution for E-Commerce 

For small and medium-sized online shops, multichannel brands, and startups. They can centralize orders from shops and marketplaces, manage inventory, and automate shipping processes.

Xentral connects to the major shop systems and marketplaces via native integrations. Supported shop systems include Shopify, Shopware, WooCommerce, TikTok Shop, Magento, and Prestashop. On the marketplace side we support Amazon, eBay, Otto, Kaufland, Zalando, Galaxus, Avocadostore, and bol.com. Over 200 integrations are available in total. If a system is missing, you can connect it via the open Xentral API or our middleware Xentral Connect.

Absolutely! With our open API, you can seamlessly integrate Xentral with any online shop, even if it's not currently listed among our existing integrations.

Eight features are non-negotiable: automated order processing from order intake to shipment, bidirectional real-time shop connection (Shopify, Shopware, WooCommerce), inventory management with overselling protection, automated GoBD-compliant invoicing, DATEV interface for accounting, shipping carrier integration (DHL, DPD, Hermes), returns management, and scalability for growth. Multiple warehouses, B2B features, and advanced dashboards are nice-to-haves. Production planning and HR modules are overengineering for small shops.

The biggest levers are process optimization through e-commerce automation (e.g. with an ERP system), optimizing e-commerce logistics, targeted marketing to reduce customer acquisition costs, and increasing customer retention.

With the customizable return portal, you set up returns once, and the rest runs automatically: your customers create their return themselves, Xentral generates the return label, notifies the shipping carrier, and updates stock levels as soon as the goods arrive. Refunds are triggered via your connected payment provider, and your accounting receives all documents in a tax-compliant format. That saves you manual clicks on every single return, and your customers get their money back faster.

AI in e-commerce becomes economically viable at around 100 orders per month and 15+ hours of manual work per week. Sellers running multiple channels in parallel hit break-even earlier. With Xentral as the data foundation, you can measure ROI from the very first AI module.

Xentral automatically retrieves orders from Shopify, updates inventory levels, and generates invoices. The documents are sent to your accounting department via the DATEV interface. This way, your store, warehouse, and finance teams all work with a single set of data instead of three separate exports.

In e-commerce, four agents assist you: Shipping Information, Product Inquiries, Returns, and Payment Reconciliation. They prepare the response or transaction, and you approve it. You can automate fixed workflows without coding using Xentral Flows.

Excel spreadsheets pile up when the store, warehouse, and accounting departments aren’t communicating with each other. An ERP system manages products, inventory, and orders all in one place. You’ll no longer have to reconcile inventory manually. Start with the process that takes up the most of your time today, usually order processing or inventory reconciliation.

That depends on what you want to integrate and how much setup you want to do yourself. Be sure to check three things in particular: Are there ready-made integrations with your online stores, marketplaces, and shipping providers? How much setup is required before going live? Is there an extra charge for each additional user?