Xentral ERP Returns Management
Returns that scale with you
- Centralized return management with real-time inventory updates
- Fewer errors through automated, standardized workflows
- Scales with growing order and return volumes
Your benefits with Xentral’s returns portal
Reduce manual work and speed up your returns management. With Xentral, you can record, review, and process returns efficiently - all fully digital.
Connect your returns portal directly with shops, carriers, and warehouse logistics - return data is automatically synced for maximum transparency.
Offer your customers a modern, self-guided return experience – with clear processes, status updates, and hassle-free returns that build trust in your shop.
Keep track of return rates, reasons, and effort. With Xentral, you identify opportunities for optimization and reduce your return costs in the long term.
Define custom rules for return periods, item conditions, or refund types. Xentral helps you manage returns efficiently and transparently.
Returned items are automatically and accurately restocked – giving you full visibility into available inventory at all times.
“The returns portal is a game changer for every e-commerce retailer. It greatly simplifies the returns process, improves the customer experience, and provides valuable data for optimizing our products and services.”
Daniel Becker
e-Commerce Manager
Operational return handling
Simple and customizable returns portal setup
Everything your Xentral returns portal can handle
From order management to accounting, everything is handled in one place, without disconnected tools or duplicate data entry.
Automate orders, invoicing, and routine processes to reduce manual work, minimize errors, and keep operations running.
Stay on top of stock levels, fulfillment, and orders at all times to plan better and avoid out-of-stock situations.
Access all your business data in one place, always up to date so you can analyze performance and act faster.
Process your purchasing transactions via a central platform, organize your dunning process and prevent delivery delays.
Connect shops, marketplaces, and tools through integrations and ensure consistent data flows across your entire system landscape.
Over 2,000 companies have already opted for the Xentral returns portal.
Full control over every process with Xentral
Xentral is the most flexible ERP software built specifically for retail. It handles even the most complex processes reliably, without the need for custom development or individual configurations.Unmatched productivity
Increase productivity with automated workflows and an intuitive user experience, from order processing and warehouse management to payments and accounting. Save time from day one and reduce errors across your operations.Easy integration of your tools
Connect your existing tools to Xentral via API or ready-made integrations. Link shipping providers, shops, and marketplaces, and decide exactly which processes run through which tools, all within one central system.