Xentral ERP Returns Management
Returns that scale with you
- Centralized return management with real-time inventory updates
- Fewer errors through automated, standardized workflows
- Scales with growing order and return volumes
Your benefits with Xentral’s returns portal
Reduce manual work and speed up your returns management. With Xentral, you can record, review, and process returns efficiently - all fully digital.
Connect your returns portal directly with shops, carriers, and warehouse logistics - return data is automatically synced for maximum transparency.
Offer your customers a modern, self-guided return experience – with clear processes, status updates, and hassle-free returns that build trust in your shop.
Keep track of return rates, reasons, and effort. With Xentral, you identify opportunities for optimization and reduce your return costs in the long term.
Define custom rules for return periods, item conditions, or refund types. Xentral helps you manage returns efficiently and transparently.
Returned items are automatically and accurately restocked – giving you full visibility into available inventory at all times.
“The returns portal is a game changer for every e-commerce retailer. It greatly simplifies the returns process, improves the customer experience, and provides valuable data for optimizing our products and services.”
Daniel Becker
e-Commerce Manager
Operational return handling
Simple and customizable portal setup
This is how Xentral supports you across many other processes beyond returns management
Automate standard processes such as invoicing and incoming orders, for more time and more satisfied customers.
Whether you have your own warehouse or external fulfillment, Xentral gives you a real-time overview of your inventory.
Centralize your payment flows and keep track of your financial data. Your tax advisor will also be happy about this.
Xentral offers you everything you need to maintain customer and supplier relationships. The basis for long-term success
Process your purchasing transactions via a central platform, organize your dunning process and prevent delivery delays.
Plan each of your production steps and requirements precisely. In-house or externally.
Full control over every process with Xentral
Xentral is the most flexible ERP software built specifically for retail. It handles even the most complex processes reliably, without the need for custom development or individual configurations.Unmatched productivity
Increase productivity with automated workflows and an intuitive user experience, from order processing and warehouse management to payments and accounting. Save time from day one and reduce errors across your operations.Easy integration of your tools
Connect your existing tools to Xentral via API or ready-made integrations. Link shipping providers, shops, and marketplaces, and decide exactly which processes run through which tools, all within one central system.