The ERP powering efficient growth for 2,000+ retailers 

Xentral is built specifically for growing retail businesses. It combines high flexibility with ease of use, without the complexity of traditional ERP systems.

Key differences:

• Full order-to-cash and procure-to-pay coverage out of the box
• An intuitive UI instead of technical barriers
• 200+ integrations, low-code middleware, and a flexible API
• Fast implementation with low dependency on external service providers
• Automatic updates with no costly migration projects

All channels come together in one system. Processes, data, and teams work from a single source of truth:

• Automatic synchronization of orders, inventory, and prices across all channels
• Central control of shipping rules, returns, and payment statuses
• One unified workflow instead of disconnected tools
• Clear, consistent reporting across all channels

Xentral tracks every inventory movement in real time, from order intake to production. The following features help you keep order fulfillment running smoothly:

• Automatic inventory postings
• Inventory reservation as soon as an order is received
• Minimum stock levels and automated replenishment suggestions
• Real-time inventory synchronization with shops and marketplaces
• Inventory counts and audit processes, including scanner support

Xentral is built for flexibility and integrates seamlessly into existing system landscapes. Shops, marketplaces, logistics providers, payment tools, and accounting systems can be connected directly. For more individual requirements, Xentral Connect is available as a low-code middleware, enabling custom integrations or specialized partner connections to be implemented efficiently. An open, stable API also allows external systems or in-house developments to be integrated without friction.

At the same time, Xentral can gradually or completely replace existing tools if they no longer add value or slow down processes. Warehouse management, purchasing, production, CRM, shipping, and preparatory accounting can all be handled directly within the system. This creates a single, consistent data foundation instead of parallel structures. As a result, companies reduce complexity, avoid duplicate data maintenance, and build a scalable, future-proof system landscape.

Xentral automates the most important operational core processes of retail businesses, including:

• Order approvals, shipping logic, and document generation
• Warehouse processes, including reservation, putaway, picking, and packing
• Replenishment suggestions and supplier purchasing, etc.

With predefined workflows, standard processes in Xentral can be flexibly adapted to your specific needs.

What this means for you: Less time spent on manual tasks, fewer errors, transparent data, and scalable processes that grow with your business.

No. Xentral is cloud-based, low-maintenance, and designed so you don’t need an in-house IT team. Implementation is handled together with certified partners who guide you through setup, data migration, and process design. With proven best-practice approaches and easy-to-understand training via the Xentral Academy and Help Center, teams can start working independently very quickly.

In day-to-day operations, Xentral takes care of all technical tasks in the background. Updates are deployed automatically with no downtime, server maintenance is completely eliminated, and support is available directly within the system. This keeps you independent of internal IT resources and allows you to focus fully on your core operations.

A typical go-live usually takes just a few weeks. The exact timeline depends on data quality, the number of connected channels, and the scope of functionality required.

Typical process:

1. Setup and data import
2. Integration of shops, marketplaces, and logistics providers
3. Testing phase
4. Team training
5. Go-live and fine-tuning

The stated savings potentials are based on average values from working with over 2,000 retail businesses, as well as established industry studies. They reflect typical opportunity costs that arise in day-to-day operations when processes are not automated, and inventory is not centrally managed.

The calculations are based on conservative assumptions, such as average order values, margins, time spent per order, or return rates. Depending on the business model, product assortment, and channel mix, actual results may vary, both higher and lower.

Key calculation factors include:

• Typical time spent on manual order processing, shipping, and returns
• Industry-standard error rates in manual warehouse processes
• Average margins and order values in retail
• Real-world benchmarks from retailer setups before and after implementing a central ERP system