Is the Xentral ERP for bike retail suitable for workshop operations?

Yes. Xentral integrates service and workshop processes directly into the ERP. You can create repair orders, assign spare parts, and document working hours. Sales, inventory, and workshop operations run in one system, without duplicate data entry.

Does the Xentral inventory control system for bike retail support multiple stores and central warehouses?

Yes. Xentral allows you to manage multiple locations, including central warehouses. You can track inventory per store, organize stock transfers, and automate replenishment to reduce stockouts and optimize inventory levels.

How does the Xentral ERP for bike retail help manage seasonal peaks?

Xentral automates purchasing, synchronizes inventory in real time, and connects all sales channels in one system. This allows you to efficiently handle high-order volumes and stay operational during peak season.

Can I connect brick-and-mortar retail and online shop in one system?

Yes. With Xentral, you manage POS, online shop, and marketplaces centrally. Sales, returns, and payments are unified in one database, ensuring transparency and a consistent customer experience, both online and offline.

How are spare parts and accessories managed in the system?

Spare parts and accessories can be managed centrally, including variants, bundles, and bills of materials. Inventory updates automatically, replenishment is calculated based on demand, and service orders can be linked directly to required components.

Is the Xentral ERP for bike retail suitable for managing used bikes (e.g., margin scheme taxation)?

Yes. Xentral supports the purchase and sale of used bikes, including margin scheme taxation. You maintain full visibility into margins and inventory value while keeping processes efficient and compliant.

Xentral ERP for bike retail

When the season starts, your inventory will be in order at every location and in the store

Xentral is the first ERP system with an AI core designed for the retail industry. Store inventory, spare parts, and the online store are all managed in a single system. For the repair shop, you can integrate Bike IQ; for your suppliers, Veloconnect. Routines run according to your rules. You approve any deviations.

Leasing comparison of 12 providers, including JobRad and Lease a Bike (via Bike IQ)
Serial number for every bike and every component
Store, repair shop, and online shop all in one inventory

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Die Fahrradprofis

Thanks to Xentral, Die Fahrradprofis have left behind outdated systems and duplicate data entry. As a single source of truth, the ERP automates processes – from sales and repairs to customer service. This frees up more time to focus on growing your business.

Leeze

Efficient scaling with Xentral & PAQATO

Leeze relies on Xentral ERP and PAQATO to unify B2B and B2C processes and optimize after-sales service. The result: 40% revenue growth, more B2B customers, and higher customer satisfaction. It’s the perfect foundation for continued growth.

Why Xentral is the right ERP for bike retail

Serial number management

Manage serial numbers for bikes and components to ensure complete traceability.

Assembly orders

Create and manage assembly orders and bills of materials for building custom bikes.

Store delivery

Optimize deliveries between your central warehouse and retail locations with automated route planning and delivery notifications.

POS integration

Manage sales, returns, and payments centrally through seamless integration with your POS systems.

Click & collect

Offer your customers the option to order online and pick up their items conveniently in-store.

Inventory management per store

Keep track of inventory levels in each store and use automated reordering.

Used bike sales

Manage used bike purchases and sales efficiently, including margin scheme taxation and real-time inventory tracking.

Accessory management

Organize bike accessories and spare parts efficiently, and automate reorders to keep popular items always in stock.

Bike IQ supports your workshop every step of the way, from booking appointments to processing orders

Appointment booking with dual capacity check

An appointment can only be booked online if both check-in and the workshop have free capacity.

AI predicts job duration

At the time of booking, AI estimates how long the job will take, providing the basis for the planner.

Planner with weekly and daily views

The weekly view shows all orders, tasks and notes. The daily view shows each mechanic individually, including their available time. Rescheduling works via drag & drop. The planner is available with Xentral.

Leasing and insurance check

The leasing check recognises packages from 12 providers, such as JobRad, BusinessBike and Lease a Bike, and saves them permanently to the bike.

Customer communication on your terms

Your workshop decides whether and when automated messages are sent to customers.

Get to know Bike IQ

Find out more about Bike IQ here.

Mann repariert Fahrrad in Fahrradwerkstatt

Veloconnect

Connect suppliers directly in Xentral

With the Ditegra integration, you can connect Xentral to suppliers who use Veloconnect. You can import new items from suppliers using Veloconnect directly via the interface. You can place orders directly from within Xentral. To begin with, there are around 25 suppliers; more will follow.

More about the Ditegra connector

Video über den Produktfragen-Agent von Xentral

AI ERP

AI Agents for bike retail

Customers ask complex questions. Variants, compatibility, lead time - that lands on the team's desk every day. Soon, this will change. The Xentral Product Q&A Agent will answer enquiries directly from the item data. The Delivery Status Agent will prepare status responses including the next step. The Returns & Refunds Agent will handle warranty cases in a structured way. Your team advises. The agents handle the rest.

More about AI in Xentral

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