The most important ERP features depend on each company’s specific needs. However, based on conversations with mid-sized businesses, these capabilities are consistently in high demand:

• Project-based business management: Structure and manage different business units, such as B2B, B2C, brands, or locations, in separate projects to optimize each area individually.
• Mobile access across all functions: Access your ERP anytime, anywhere via smartphone, tablet, or laptop, so your team can stay productive on the go.
• Advanced reporting and analytics: Get accurate reports, real-time data, and actionable insights at the click of a button to support better decision-making.
• EDI-ready communication: Automate data exchange with customers and suppliers, such as orders, delivery notes, and invoices are processed seamlessly across systems.
• Multi-warehouse management: Handle complex warehouse structures, including picking, blocked, buffer, and replenishment areas, all centrally managed and accessible to your team.
• Multi-location management: Manage multiple sales locations in one system, with role-based access per location fully integrated with POS and replenishment processes.

Xentral offers three onboarding models to match your needs:

1. DIY onboarding: Set up your system independently using the Xentral Academy, structured project plans, and expert sessions.
2. Assisted onboarding: Get guided support through regular check-ins and hands-on assistance tailored to your selected package.
3. Partner onboarding: Work with certified Xentral partners for a fully customized setup, including optional on-site support and advanced integrations such as fulfillment or dropshipping.

This way, every business can choose the level of support that fits, from self-service to fully guided implementation.

Xentral provides a structured onboarding experience that supports you from initial setup to full go-live:

1. Personal onboarding with ERP experts: Work with experienced specialists who guide you through setup, provide recommendations, and tailor the system to your needs across areas like logistics, accounting, e-commerce, or production.
2. Xentral Academy: Learn at your own pace through interactive online courses, ideal for onboarding entire teams, from basics to advanced use cases.
3. Help Center & community: Access detailed guides, how-tos, and FAQs. You can also connect with other users and partners to solve specific challenges.
4. Specialized partners and integrators: For more complex setups, certified partners support integrations, automation, and custom requirements.

Xentral makes ERP implementation straightforward with expert support, flexible learning options, and a strong partner ecosystem. This ensures a smooth, secure, and scalable start.

Xentral supports new customers with a structured data migration process that combines technical tools with hands-on guidance:

• Guided data migration: Easily transfer key data such as products, invoices, customers, delivery notes, and suppliers from your previous system using ready-made import templates and migration guides.
• Personal onboarding support: Depending on your package, a dedicated onboarding specialist helps you structure your data, answers questions, and shares best practices.
• Self-service resources: Use a comprehensive knowledge base, video tutorials, and step-by-step guides if you prefer a hands-on approach.
• Technical support: For more complex requirements, Xentral’s support team assists with custom setups, automated migrations, and API integrations.